Section 1 (256.045, subdivision 4a) allows a recipient of case management who contests a county's action, reduction, suspension, denial, or termination of services to submit a written request for a conference with the recipient's case worker and county social service director or designee. At the same time, the recipient must also mail a copy of the request to the Department of Human Services (DHS). The transmittal to DHS constitutes an appeal for a fair hearing, and DHS may disregard the conference request to the county and decide the appeal.
Paragraph (b) requires the county agency, upon receipt of the conference request, to schedule a conference and inform DHS and the recipient. The conference may be held in person, by telephone, or by electronic media. The county agency has 30 days to inform the recipient of its action in writing; if the county agency fails conduct the conference within 30 days, the recipient may file a request for an order directing the county agency to comply with the conference request.